We believe that truly superior homes are built by people of high character, whose values are marked by honesty, accountability, and a dedication to doing things right the first time. Based on these timeless principles, our goal is to create long term business relationships, to treat every project as if it were our own, and to stand behind everything we say and do. This is our passion, our mission, and our commitment to our clients.
OUR PROCESS
LEADERSHIP FROM THE START . . .
Vail Custom Builders is poised to lead our clients through the building process. We take their dream, facilitate its design, and ensure it is built to our own rigorous standards. From the start we evaluate potential homesites and properties, analyzing value and identifying risks. Then we facilitate a plan and help assemble the right team of professional designers, consultants, and trade partners to get it all on paper.
THE HIGHEST QUALITY . . .
Producing the highest quality product is our goal. And, for us, quality control starts long before construction begins. We get involved from the beginning, when the design process starts, where we listen and learn about our clients’ priorities and the intent of the design team. We help set goals for the project, then conduct research and provide insight on construction feasibility and efficiency. As the design evolves and develops, we prepare detailed estimates and critical path schedules. We also investigate Value Engineering opportunities and present ways of cutting costs without compromising quality or design intent. This collaborative approach enables our clients to make smart, informed decisions before breaking ground.
BUILT TO LAST . . .
We feel a home should be built to last for generations. This means working with architects and engineers to get systems and infrastructure designed properly and specifically for each project. It means checking and double checking that everything from concrete to waterproofing to interior finishes are being installed to the highest standards; it means scrutinizing details and making careful, painstaking efforts to do things right. Good enough isn’t good enough if it’s going to stand the test of time.
THE BACKBONE OF OUR BUSINESS . . .
Consistent and clear communication is one of our top priorities and the backbone of our business. Throughout the construction process we conduct weekly meetings with our clients and the design team to stay ahead of needed information, document all decisions, and engage in ongoing discussions on budget and schedule. Our weekly progress reports along with photos and videos from the jobsite are one way we keep our clients informed . . . and often times entertained.
THE LONG HAUL . . .
Long after we have completed building or remodeling a home, our Customer Care Division is here to help with warranty items, minor repairs, general maintenance, and special projects. It is our goal to take the worry out of caring for a home and to provide peace of mind that it will maintain its value long into the future.
